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100% Satisfaction Guaranteed
We pride ourselves on delivering the highest quality herbal products to our customers at the lowest price possible.
From the moment you enter the Pet Herbs Direct website to when your
order is delivered to your door, we are 100% dedicated
to your satisfaction.
If for any reason you are unhappy with any product* you have purchased from
us, you may return it for a full refund (less shipping fees). Only one
open package of any product is eligible for return. All others of the
same product must be in a factory sealed container for refund. You are
covered by this unconditional money back guarantee for a full 30 days from your
date of purchase. Returns may be sent to us at the following address within 30 days of purchase:
Pet Herbs Direct
Attn: Returns
2421 W. 205th St, Suite D103
Torrance, CA 90501
All returns must include either your packing slip, order number or full name / date ordered.
Please Email Us with your questions, comments or concerns at any time.
We welcome and appreciate your feedback.
We hope that you enjoy shopping at Pet Herbs Direct and we look forward
to serving you in the future!
*Please note: Due to the unique nature of special order requests, raw herbs and
concentrated extract powders, we are unable to offer a refund guarantee on these items.
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